IMAGINE Architectural Concrete grants the original owner a two (2) year non-transferable warranty on the IMAGINE Architectural Concrete coating against defective materials. This warranty extends to bond failure such as chipping, flaking, peeling and checking subject to limitations below. IMAGINE Architectural Concrete warrants any labor or installation failure. Click here for a pdf version
imagineconcreteaz@gmail.com
(480)557-5533

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Limitations

NO warranty is extended for defects caused by any of the following conditions or events: All claims against this warranty must be reported in writing to Imagine Concrete’s office.

  1. Damage caused by customer neglect, abuse, or lack of reasonable care.
  2. Damages caused by, but not limited to, expansive soil, earth fill movement, landscape drainage problem, Alkali-Silica Reaction (A.S.R.), Act of God.
  3. IMAGINE Architectural Concrete is not liable for consequential or secondary damages resulting from neither failure of warranted item nor failure to provide service due to conditions beyond its control.
  4. This warranty provides you with specific legal rights. You may have other rights, which may vary from state to state.
  5. Concrete WILL crack. We CANNOT guarantee that concrete will not crack, even despite all precautions having been taken. If a crack appears, we may be able to assist in the prevention of further cracking. The industry standard for repair or replacement for cracked concrete is greater than ¼” of an inch displacement either in height or gap. Cracks that exceed ¼” of an inch in height or gap may warrant repair or replacement. If we determine that repair or replacement is required, we will replace or repair only the affected area. Repair of concrete cracks with caulk or mortar will be considered an acceptable form of repair. PLEASE NOTE: Surface or hairline cracks may not be covered. Topcoats and caps over existing concrete are NOT covered.
  6. Concrete cracks are only warranted for two years from date of concrete installation.